Josie’s current role is Customer Director at River Island. The Customer Director role is key to River Island’s business strategy to deepen customer relationships and increase engagement across its different product divisions and touchpoints. Prior to this, Josie was Marketing Director for five years where she helped oversee the launch of the retailer’s first TV campaign in 2014, a change in strategy for the chain, which had previously focused on outdoor campaigns. More recently, Josie has helped steer the creation of a plus-size range, RI Plus, catering for sizes 18-24.
Josie Roscop Job Title Customer Director Company RIVER ISLAND